What we do
Merlin is a progressive and innovative company dedicated to providing effective, professional solutions to the workforce needs of private, public and third sector clients.
Human Resources Management
Management Consultancy
Policy/Handbook/Template Production/Advice
Employment Law Interpretation
Employee Relations
Mediation and Facilitation
Redundancy Management
Recruitment, Selection and Retention
TUPE Transfers
Organisational Development
Change Management
Restructuring
HR Audits
Training/Coaching
Training Provision
Coaching and Mentoring
Bespoke HR/Leadership/Management Training
1-1/Group coaching interventions
Our approach is centred around getting to know our clients
We develop/deliver bespoke, tailored solutions to their workforce business needs. We pride ourselves on providing a personal and professional service with a view to delivering quality, evidence based outcomes.
We were established in 2011 and have over 50 years combined experience.
Established
Projects Delivered
Repeat Clients
Cups Of Coffee
Who are we?
Martin Callus
Martin is a highly experienced HR professional and entrepreneur with over twenty years experience in the fields of Human Resources, Training and Organisational Development. He set up Merlin as a way of bringing together qualified and effective professionals to provide business orientated workforce solutions to some of the issues modern workplaces face. He holds a BA (Honours) in Business Studies, is fully CIPD qualified to member level, holds the CIPD Certificate in Training Practice and Institute of Leadership and Management Level 7 qualification in Executive Coaching and Mentoring as well as being a Master Practitioner in Neuro Linguistic Programming.
Martin’s key strengths lie in being able to problem solve quickly and make decisions that will ultimately benefit the organisation. His key areas of expertise/experience lie within change management (group/directorate/company wide reorganisations and restructuring, redundancy handling, TUPE transfers etc), employment law/handling and advising on complex employee relations issues (from investigation through to employment tribunals), general HR advice (both at an operational and strategic level), HR staff management/mentoring/coaching, policy development/implementation (including a thorough understanding of terms and conditions), recruitment, selection and retention, project management and training/OD interventions.
Marie Lucraft
Marie is a Chartered Member of the CIPD and has worked in Human Resources for more than 25 years. She has worked in the financial services sector and with small business before entering HR as a profession. Marie also has an honours degree in Psychology and is a member of the British Psychological Society.
Working predominately in the NHS during her HR career she is a senior HR practitioner with a vast experience of dealing with employment issues. She is skilled at identifying business focused solutions and a key strength is recognising the drivers underlying problem behaviours at work. A confident and competent HR practitioner who is experienced in providing clear concise guidance to resolve issues when they arise Marie has excellent communication skills that complement her can do attitude. She is analytical in her approach and has vast experience of coaching and guiding managers on how to handle difficult and challenging meetings. Marie recently became an NLP practitioner and trainer.
From Our Clients
Don’t take our word for it, here is a selection of feedback from some of our clients……
After five decades of consistent progress, Renewal, as a non profit organisation, church and charity, needed restructure and innovative steps for the future. Our aim was to keep this as strong as its history. People are our biggest asset, the whole reason to exist, and we needed guidance to match our objectives with creating systems that could maximise our potential. Merlin, with Martin and Marie’s personal touch, professional qualities, and to what seemed to us limitless expertise, took us on a journey of a bespoke fit for structuring people, policy and change, (not merely to solve an immediate need), but supporting our vision for a successful long term for generations. As a result we are renewed, and we have found a partnership in Merlin that we consider part of the family!
Working with Martin was a genuine pleasure. Ours is a complex multi-site business with over 1500 employees and all the complications that come with them. No matter how big or small the issue, Martin was always on hand to steer us through. He provided invaluable advice and support and led us through some very challenging TUPE transfers, employment tribunals, disciplinaries and grievances to simpler queries about holiday and sick pay.
Where others might hide, Martin was always prepared to meet staff and talk through the issues. He was, and is, highly professional, thoughtful and always seeks the best outcome for the business and the staff. His positive approach, energy and willingness to go the extra mile delivered exceptional results for us time and time again.
In the strangest year in living memory, Martin delivered a project for us which was clearly thought out and right on target. As the owner of a small business, HR is definitely an area where you need the right support, at the right time and at the right price point. Martin was good fun to work with but serious when it came to ensuring I followed the right advice which was fair to all concerned.
We worked with Martin and Marie from Merlin HR on a range of projects ranging from complex employee relations investigations to policy reviews & development to consultancy on particular projects and pieces of work within a large, multi-faceted complex organisation which has a geographical spread across the UK. Their knowledge and expertise coupled with a highly professional, efficient and personable approach enabled them to deliver several ‘value adding’ outputs that met our business needs. I have no hesitation in recommending them as consultants for future work within the People profession.
Thank so much for all the hard work and support you have given us during this time. it was much appreciated. You were spot on with your advice and it was fantastic knowing you were a phone call/ whats app away for help/ support. It was a difficult situation but you have handled it very well.